Your Daily Phil

$50 from Best Buy for HD DVD players

Posted by lozenp on March 19, 2008

hdac_head2.gifWow, now this is what I call customer service. Best Buy, usually a favorite punching bag for techies, is doing its customers right by announcing a program to give a $50 gift card to anyone who bought an HD DVD player before Feb. 23, 2008, and yes the Xbox 360 add-on is included. But unlike other trade-in programs like those from Circuit City (which tripled it’s 30-day return policy to 90 days on HD DVD players) and Canda’s Future Shop ($100 toward a combo player from LG or Samsung), you get to keep your HD DVD player. Let me say that again because it bears repeating, Best Buy is giving you a $50 gift card, and allowing you to keep your player.

Here’s how the program works, according to Best Buy.com:  “Most qualifying customers will automatically receive their complimentary gift card by mail in the coming weeks. If you qualify and haven’t received yours by May 1, 2008, please call us at 1-888-BEST-BUY to verify your eligibility (have your receipt handy, if possible).” That means if you bought with a credit card or are a member of Reward Zone and used your card when you purchased, likely Best Buy already knows and you’ll be getting your gift card right around the time the stimulus package checks come from the government.

So while you likely paid $200 or more for your player, it’s not a full refund, but you can’t complain about getting $50 and being able to keep your equipment.

Also announced is that starting March 21, Best Buy will be adding HD DVD players and media to it’s BestBuyTradein.com site, allowing you to instantly see what your player and movies would be worth in trade for Best Buy gift cards. So it’s possible you could get your $50 gift card, and then unload the player and DVDs you have on the trade in site for even more gift cards.

Players eligible for the $50 gift card:

  • Toshiba HD DVD player models:
    HD-A1, HD-A2, HD-A20, HD-XA2, HD-A3, HD-A30, HD-A35
  • Microsoft Xbox 360 HD DVD player accessory model 9Z5-00013

Offer excludes HD DVD-equipped computers and laptops, and so-called “dual-format” or “universal” high-definition disc player models designed to play both Blu-ray Disc and HD DVD media.

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